Your Digital Life, Protected
In today’s digital world, your online safety matters. CyberFirst insurance protects you from risks like identity theft, online fraud, and cyber scams.
Stay one step ahead of cyber threats and secure your digital life with coverage designed for modern Filipinos.
Benefits and Coverages:
Identity Theft
The policy covers costs related to reclaiming your identity including legal fees, lost wages, and document replacement expenses.
Fund Transfer Fraud
Covers unauthorized transfers from your bank account or digital wallet due to hacking, phishing, or other forms of cyber fraud.
Online Retail Fraud
Covers financial loss from online purchases where goods are not delivered, are counterfeit, or do not match what was advertised.
Frequently Asked Questions:
What is CyberFirst?
CyberFirst Insurance keeps you financially protected from digital threats like identity theft, online scams, cyberbullying, and unauthorized fund transfers.
Who is eligible to apply?
Anyone aged 18 and above who resides in the Philippines can apply. Simply provide a valid ID and your contact details as required in the application form.
What coverage options can I choose from?
You can select from the following cyber risks:
• Identity Theft
• Online Retail Fraud
• Electronic Fund Transfer Fraud
• Cyber Bullying (Optional additional cover)
You may also choose your preferred coverage limit:
• PHP25,000
• PHP50,000
• PHP100,000
• PHP150,000
What are some real-life examples of what’s covered?
• Unauthorized transfers from your bank account
• Buying goods online that are not delivered
• Your personal info being used for a cyber crime
• Emotional and reputational harm due to cyberbullying
What is not covered by this policy?
Exclusions include:
• Business-related cyber incidents
• Cryptocurrency-related losses
• Romance or “confidence” scams
• Cyber events known before the policy started
• Failure to report to police or relevant institutions
• For full details, refer to the exclusions section of your policy.
How do I file a claim?
In case of a claim, you may notify our service provider Dynarisk within 72 hours of discovering the event at +63 2 8231 2102.
Additionally:
• Report identity theft, fraud, or cyberbullying to the police within 24 hours
• Submit necessary documents and cooperate fully during the claims process
How long does coverage last?
Coverage is valid for one year from the policy’s effective date and may be renewed annually.
Can I cancel my policy?
Yes, cancellation is allowed under certain conditions. Any refund will be subject to applicable taxes and policy terms, including deductions for the documentary stamp tax.
How do I apply for CyberFirst Insurance?
You can apply by:
• Filling out the official application form through this link, https://philfirst.com.ph/products.php#cyberinsurance
• Submitting the form through an authorized PhilFirst agent or branch